- If the exchange request is raised and confirmed by buyer within 7 days from date of delivery of the product (including the date of delivery).
Exchange Policy
Eligibility
Conditions
- For exchange a one-time convinience fee of Rs.100 per item quantity will be charged.
- NO REFUND would be given for EXCHANGE orders.
- If the exchanged product is of lesser value than the original purchased product- the difference amount that we need to pay to you can ONLY be redeemed against a coupon code (valid for 1 year from date of issuance) which will be shared with you for any future purchases.
- In case the exchanged product is of higher value than the original purchased product - the difference amount (excluding shipping charges) has to be paid by you. This amount has to be paid within 7 days of product delivery else exchange request would be considered as cancelled.
- Exchange is allowed only ONCE.
- Exchanged Product would be dispatched once we receive the original ordered product and its QC is done at our end.
Processing time
- Product Return & Exchange processing time may take approx 10-12 days.
- In case the exchanged product is customised, this processing time might extend upto 15 days
